Office Administrator & e-Ticketing Specialist

Are you a detail-oriented professional with a passion for organization and customer service? We are seeking a motivated and responsible Office Administrator & e-Ticketing Specialist to join our dynamic team in Canggu, Bali. This role is perfect for individuals who thrive on maintaining a well-organized office environment while ensuring smooth operations and exceptional customer service. At Private Advertiser, you'll be part of a vibrant team that values innovation and excellence, making it an ideal place to grow your career.

In this role, you will be responsible for managing office operations, handling customer inquiries, and ensuring the seamless functioning of our e-ticketing system. You will work closely with various departments to streamline processes and improve efficiency. This is an exciting opportunity to contribute to a company that is at the forefront of its industry, offering you the chance to develop your skills in a supportive and dynamic environment.

📋 Tanggung Jawab Pekerjaan

• Manage office operations, including scheduling, coordinating meetings, and maintaining office supplies.
• Handle customer inquiries and provide excellent customer service.
• Ensure the smooth functioning of the e-ticketing system, including troubleshooting and providing user support.
• Assist in the development and implementation of new e-ticketing features and improvements.
• Maintain accurate records and documents for office operations and customer interactions.
• Support the HR team with administrative tasks such as onboarding, offboarding, and employee records.
• Coordinate with various departments to streamline processes and improve efficiency.
• Assist in the planning and execution of office events and activities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Office Management, or a related field.
• Minimum of 3 years of experience in office administration and customer service.
• Proficient in using office software such as Microsoft Office (Word, Excel, Outlook) and e-ticketing systems like ServiceNow or Zendesk.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work well in a team and independently.
• Familiarity with Indonesian language and English is a plus.
• Certification in office administration or customer service is a plus.

🛠️ Keahlian

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