Live Operations Lead - E-Commerce & Social Commerce (TikTok & Shopee)

Join a dynamic and fast-growing team as a Live Operations Lead and take the helm of our Live Commerce strategy across TikTok and Shopee. In this pivotal role, you will drive performance, engagement, and revenue growth by optimizing live-streaming content and leveraging the latest trends in e-commerce and social media. Based in Jakarta Utara, you'll work closely with our team to create and execute high-impact live streams that captivate audiences and boost sales. This is your chance to shape the future of live commerce in Indonesia's thriving digital landscape.

As a Live Operations Lead, you'll be responsible for managing and coordinating all aspects of our live streaming operations. You'll work with a team of content creators, marketers, and technical experts to develop and execute live streams that drive engagement, increase sales, and build brand loyalty. With experience in both TikTok and Shopee's live commerce platforms, you'll have the unique opportunity to leverage the strengths of each platform to create a cohesive and effective live commerce strategy.

📋 Tanggung Jawab Pekerjaan

• Develop and implement live streaming strategies that drive engagement, increase sales, and build brand loyalty.
• Manage and coordinate live streaming operations, including scheduling, content creation, and technical support.
• Leverage data and analytics to optimize live streaming performance and identify areas for improvement.
• Collaborate with cross-functional teams, including marketing, sales, and product development, to create and execute high-impact live streams.
• Stay up-to-date with the latest trends in live commerce and social media, and apply this knowledge to our live streaming strategy.
• Monitor and analyze live streaming metrics, such as viewer engagement, conversion rates, and revenue generated, to identify opportunities for growth and improvement.
• Work with our team of content creators to develop and execute compelling live streaming content that resonates with our target audience.
• Leverage TikTok and Shopee's live commerce platforms to create a cohesive and effective live commerce strategy that drives performance and revenue growth.

🎓 Kualifikasi & Syarat

• Proven experience as a Live Operations Lead or similar role in e-commerce or social media, with a focus on live streaming and live commerce.
• Strong understanding of TikTok and Shopee's live commerce platforms, including their features, tools, and best practices.
• Excellent project management and organizational skills, with the ability to manage multiple live streaming projects simultaneously.
• Strong analytical and problem-solving skills, with the ability to leverage data and analytics to optimize live streaming performance.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in using live streaming tools and software, such as OBS Studio, Streamlabs, or similar.
• Ability to work in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines.
• Bachelor's degree in a relevant field, such as marketing, communications, or business, or equivalent experience.

🛠️ Keahlian

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