Customer Quality Engineer

Join NMB-Minebea Thai as a Customer Quality Engineer and play a pivotal role in ensuring product excellence and customer satisfaction. Based in the vibrant regions of Bali, you will collaborate with cross-functional teams to uphold the highest quality standards, leveraging your expertise in quality control processes and customer feedback analysis. This role offers a unique opportunity to work in a dynamic and innovative environment, contributing to the success of high-quality products that meet and exceed customer expectations.

As a Customer Quality Engineer at NMB-Minebea Thai, you will be responsible for implementing quality control measures, conducting root cause analysis, and ensuring compliance with international quality standards. You will work closely with the production team to identify and resolve quality issues, and with the customer service team to gather and analyze customer feedback. Your analytical skills and problem-solving abilities will be crucial in driving continuous improvement and ensuring that our products consistently meet the highest quality benchmarks.

📋 Tanggung Jawab Pekerjaan

• Implement and monitor quality control processes to ensure compliance with international standards (ISO 9001, ISO/TS 16949, etc.).
• Conduct root cause analysis to identify and resolve quality issues in collaboration with cross-functional teams.
• Analyze customer feedback and complaints to identify trends and areas for improvement.
• Develop and maintain quality control documentation and reports.
• Train and mentor team members on quality control procedures and best practices.
• Participate in quality improvement projects and initiatives.
• Ensure compliance with regulatory requirements and industry standards.
• Collaborate with suppliers and external stakeholders to maintain high-quality standards.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Engineering, Quality Control, or a related field.
• Minimum of 3 years of experience in a quality control or customer service role, preferably in a manufacturing or industrial environment.
• Familiarity with quality control software such as SAP QM, Minerva, or similar tools.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency in English (both written and spoken).
• Knowledge of ISO standards and quality management systems.

🛠️ Keahlian

Lowongan Terkait